How it works
No workshop, no slideshow, no room full of strangers. One conversation and a straight answer.
Fill out the short form or call. It takes about a minute and asks only what is needed to look up your area: your name, your phone number and your ZIP code.
Usually the same day. He asks about your doctors, your prescriptions and what has been frustrating you. Have your drug list handy if you can, it makes the call much shorter.
Your situation gets compared against the plans offered in your specific county. If something fits better, he walks you through it. If what you have is right, he says so.
Come prepared
Names and doses. This is where the largest differences between plans usually show up, because every plan covers a different list at different tiers.
Who you see and where. Networks are checked against the carrier's own current directory rather than assumed.
Your Medicare card, and your Medicaid card if you have one. The dates on it determine which enrollment rules apply to you.
Setting expectations
There is no version of this where you get pushed off coverage that is working. Plans do change their costs and drug lists every January, which is why a yearly check is worth doing, but the answer is often that you are fine. That answer costs you nothing and it is given honestly.